Privacy Policy

Last updated: January 2025

Gibson Blanc Photography ("we", "us", "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or engage our services, and sets out your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Our registered business address is: 82 Leylands Road, Burgess Hill, West Sussex RH15 8AJ.

1. What Personal Data We Collect

We may collect the following personal data from you:

• Name and contact details (email address, telephone number, postal address)
• Enquiry and project information you provide through our contact forms
• Payment information when booking our services (processed securely by third-party payment providers)
• Correspondence by email, telephone or post
• Technical data including your IP address, browser type, and how you use our website (via analytics cookies)

2. How We Collect Your Data

We collect data when you:

• Submit an enquiry via our contact form
• Contact us directly by email or telephone
• Book our photography services
• Visit our website (technical data collected automatically)

3. Why We Use Your Data

We use your personal data to:

• Respond to your enquiries and provide the photography services you have requested
• Send you a quotation or booking confirmation
• Process your payment for our services
• Deliver your final images and project files
• Comply with our legal obligations
• Improve our website and services (using anonymised analytics data)

We do not use your personal data for automated decision-making or profiling.

4. Legal Basis for Processing

Our legal basis for processing your personal data is:

• Contract: Processing is necessary to perform the photography services you have requested or to take steps at your request before entering into a contract.
• Legitimate interests: Responding to enquiries and improving our website represents a legitimate business interest.
• Consent: Where you have given specific consent for us to contact you for marketing purposes.
• Legal obligation: Where we are required to process data to comply with a legal obligation.

5. How Long We Keep Your Data

We retain personal data only for as long as necessary. Enquiry and client data is typically retained for 6 years for accounting and legal purposes, in line with HMRC guidance. Analytics data is retained in aggregated, anonymised form. You may request deletion of your data at any time (see Your Rights below).

6. Who We Share Your Data With

We do not sell or rent your personal data to third parties. We may share data with:

• Payment processors (such as Stripe or PayPal) for processing payments securely
• Cloud storage providers for secure delivery of your images
• Website analytics providers (such as Google Analytics, anonymised)
• Legal or regulatory authorities where required by law

All third parties are required to process your data securely and in accordance with applicable data protection laws.

7. Photography of Individuals

Where our services involve photographing individuals (for example at weddings or events), we will obtain appropriate consent before using those images for any purpose other than fulfilment of the commissioned service. Images used in our portfolio or marketing will only feature individuals where we have explicit consent to do so.

8. Cookies

Our website uses cookies to improve your experience. For full details of the cookies we use and how to manage them, please see our Cookies Policy.

9. Your Rights

Under UK GDPR, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to our processing of your data
• Request restriction of processing
• Request data portability
• Withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us at gibson@gibsonblancdesign.com. We will respond within one month.

10. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by telephone on 0303 123 1113.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: gibson@gibsonblancdesign.com
• Telephone: +44 (0)203 410 9888
• Post: Gibson Blanc Photography, 82 Leylands Road, Burgess Hill, West Sussex RH15 8AJ